SHIPPING POLICY

Effective Date: 04 July 2026

All orders are processed only after successful payment confirmation. Orders are typically processed and dispatched within 1–3 business days. During festive seasons, high order volumes, inventory verification, public holidays, or operational disruptions, processing may take up to 5 business days. Orders placed on weekends or public holidays will be processed on the next business day. Every order undergoes a quality inspection before dispatch.

All domestic orders are shipped through Shadowfax or any other courier partner selected by THE YACHT. Once your order is dispatched, shipping confirmation along with tracking details will be sent via email or SMS. Tracking information may take a few hours to become active.

• Metro Cities: 2–5 business days after dispatch.
• Tier 2 & Tier 3 Cities: 4–7 business days.
• Remote Locations: 5–10 business days.

The above delivery timelines are estimated and may vary depending on location and courier operations.

Applicable shipping charges, if any, will be displayed during checkout before payment. Promotional free shipping offers, where available, will be clearly mentioned on the Website.

After dispatch, customers will receive a tracking number and tracking link to monitor the shipment status until delivery.

Our courier partner generally makes multiple delivery attempts before returning an undelivered parcel. If delivery cannot be completed after the permitted attempts, the shipment may be returned to our warehouse.

Customers are responsible for providing complete and accurate shipping information. THE YACHT shall not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses. Additional shipping charges may apply for reshipment.

Requests to modify or cancel an order are accepted only before the order has been dispatched. Once shipped, changes or cancellations cannot be guaranteed.

Delivery may occasionally be delayed due to weather conditions, public holidays, courier operational issues, high order volumes, government restrictions, natural disasters, or other unforeseen logistical circumstances. While we strive to ensure timely delivery, such delays are beyond our control.

If your package arrives damaged, please report the issue within 48 hours of delivery along with clear photographs of the product, packaging, and shipping label. Claims will be handled in accordance with our Return & Refund Policy.

If your shipment tracking has stopped updating or you suspect that your package has been lost, please contact our customer support team. We will coordinate with the courier partner to investigate the shipment.

Orders returned due to failed delivery attempts, refusal to accept delivery, or incorrect shipping information may require customers to pay additional shipping charges for reshipment.

THE YACHT currently delivers products only within India. International shipping services may be introduced in the future. Any applicable customs duties, taxes, or import charges for international shipments shall be the responsibility of the customer unless otherwise stated.

In certain situations, products from the same order may be dispatched separately based on product availability or logistics. Customers will not be charged additional shipping fees for such split shipments unless otherwise communicated.

Customers are responsible for providing accurate shipping details, monitoring shipment tracking updates, receiving the delivery promptly, reporting shipping-related issues without delay, and retaining their order confirmation and tracking information until the order has been successfully delivered.

THE YACHT reserves the right to modify, amend, or replace this Shipping Policy at any time without prior notice. Any changes become effective immediately upon publication on the Website.

For any shipping-related questions, order tracking assistance, or delivery concerns, please contact THE YACHT customer support through our official Website. We are committed to providing a smooth and reliable shopping experience.